Frequently Asked Questions
MyVenueSpace Company FAQ
Q: What is MyVenueSpace?
A: MyVenueSpace is a peer-to-peer marketplace that connects people looking for unique event spaces with local property owners who want to rent them out. From backyards and barns to gardens and rooftops, we help create memorable events in special places.
Q: How did MyVenueSpace get started?
A: Sometimes the best ideas come from personal moments.
While planning a family event, we ran into a familiar problem — venues were either unavailable, uninteresting, or unaffordable. It’s a challenge many event planners face. Later, while driving down a quiet rural road, we saw the beautiful, unique properties all around us and imagined a way to connect neighbors — sharing spaces and creating memorable experiences. And so, MyVenueSpace was born.
Q: Who runs MyVenueSpace?
A: We're a U.S.-based company started by a small team who experienced firsthand how hard it is to find affordable, flexible venues. We built MyVenueSpace to solve that problem—and to help neighbors turn their properties into income-producing opportunities.
Q: Is MyVenueSpace a secure platform?
A: Yes. MyVenueSpace partners with Stripe, a global leader in online payment processing, to ensure that all transactions are secure. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. Your payment and banking information is encrypted, securely transmitted, and never stored by MyVenueSpace. All sensitive data is handled directly by Stripe using industry-standard security protocols.
Q: Does the AI Chat keep a history of my questions?
A: No, each question is treated as a separate inquiry, and the AI does not retain memory of previous questions. This ensures that your information isn’t tied together or stored unnecessarily, keeping your experience secure and private.
The AI used the company website, Terms of Service, Privacy Policy and FAQs to bring forward the best possible answer available. Not everything is solvable by an AI, and AIs can make mistakes so always check the reference material for the most accurate information. For additional information please contact MyVenueSpace directly.
Q: How is MyVenueSpace different from other event rental sites?
A: We focus on property use for events and venues, not overnight stays. This allows people that may not have been able to leverage some of the existing peer-to-peer hosting platforms to use their property for income. Our platform focuses flexibility, affordability, and community. Whether you’re booking a few hours for a photo shoot or a full day for a celebration, our platform makes it easy to find and book real spaces owned by real people.
Q: What does MyVenueSpace provide to Hosts and guests?
A: MyVenueSpace is a neutral venue marketplace platform that connects independent hosts and renters. By using this platform, all users acknowledge that MyVenueSpace does not own, operate, manage, or control the properties listed, nor does it employ or subcontract with any hosts or renters. The relationship between a host and a renter is entirely independent and separate from MyVenueSpace. Any guidance, recommendations, or content provided by MyVenueSpace (such as suggestions on pricing, preparation, or photography) are solely informational and do not constitute legal advice, endorsements, or terms of any agreement. MyVenueSpace is not a party to any agreement entered into between hosts and renters, and shall not be held liable for any claims, disputes, or obligations arising from those relationships.
Q: How can I get in touch?
A: You can reach our support team at support@myvenuespace.com or use the contact form on our website. We're here to help!